Every job in ParkIn OS, step by step

Good to know

• No email? Check Spam, then tap Send the code again. The code works for 24 hours.
• If you see Continue with Google, you can use it instead of a password.

Good to know

• Unpaid extra charges, such as a late fee, show on their own line: Unpaid charges.
• Some passes have no start date? Home says so. Tap Set start dates.

Good to know

• A Collector works the gate. A Manager runs the day. You are the Parking admin and can change everything.
• They tap the link, install ParkIn OS and join. The invite works once, for 7 days.
• No WhatsApp? Tap Use email instead. Only the Parking admin can invite or remove staff.

Good to know

• At first every switch is on, so staff work as before.
• Some switches say Managers only, like Change rates and Lot settings. A Collector never gets them.
• A switched off feature is hidden in the app and on the website, and ParkIn OS refuses it.
• Only the Parking admin sees this screen. The Parking admin always has every permission.

Good to know

• Receipts and reminders go to the WhatsApp number if you fill it. Calls still use the phone number.
• More details has the vehicle type, a reserved slot, email, monthly plan and photos.
• A plate can be on only one vehicle. If it is used, tap Open that vehicle.
• The phone must be a 10-digit Indian mobile number starting with 6, 7, 8 or 9.

Good to know

• Its own pass has its own rate, start date and end date, under the same customer.
• On the website, open the vehicle and tap Add plate under Plates.
• Only the Parking admin or a Manager can add a car.

Good to know

• To collect for every pass at once, see Collect all passes in one go.
• On the website the top says Customer and how many passes, with Total dues across all passes.

Good to know

• Payments already recorded stay on the old pass. The car keeps its slot unless you switch it off.
• The new pass must start after the last paid month. ParkIn OS names that month if it does not.
• Only the Parking admin or a Manager can do this.

Good to know

• No slot yet? Tap + Add slot on the car.
• Only the Parking admin or a Manager can change a slot. A Collector can only look.
• On the website, use Add slot and Remove slot under Plates.

Good to know

• You can add up to 500 slots at a time, like B-01 to B-20.
• Only the Parking admin or a Manager with Manage slots and zones can change slots.

Good to know

• With no start date, dues count from the day the pass was added.
• Only the Parking admin can change a start date.
• If a paid month falls before the new date, ParkIn OS stops you. Delete those payments first.
• On the website, tap Edit start date next to Since.

Good to know

• No new months are billed. Money owed from before stays on the record and shows under Old in Dues by customer. It leaves Still owed and Collect next.
• Reactivate starts billing again. What was unpaid when it ended is owed again.
• In the app, Change end date shows on active vehicles only. On the website, Set inactive ends a pass and Edit end date also works on old vehicles.
• Only the Parking admin or a Manager can end, reactivate or change a pass. Collectors do not see More.

Good to know

• No internet? It still works. The payment waits on the phone and goes by itself when you are back online. Do not collect it again.
• Too late to undo? The Parking admin can delete the payment from its receipt.

Good to know

• No money? Tap Didn't pay. Nothing is recorded.
• A payment done screen on the customer's phone is not proof. Check your own app.
• The QR needs your UPI ID. Add it in Settings under UPI ID.

Good to know

• The oldest months are always paid first. What you skip stays owed, and the sheet shows how much.
• For a part payment the sheet says what will still be due. Then tap Cash or UPI.
• On the website, tap Change months. It works the same way.

Good to know

• All passes are recorded together, or none.
• Collect all needs internet. It cannot wait on the phone.
• The button shows when two or more passes owe money.

Good to know

• Only the Parking admin or a Manager can confirm or cancel. A Collector sees the list only.
• A cancelled payment is marked failed. It never counted, so your totals do not change.

Good to know

• The message starts with your parking name and ends with Managed by ParkIn OS.
• It goes to the vehicle's WhatsApp number, or to the phone number if there is none.
• Need an old receipt? Open the vehicle, tap History, then the payment.

Good to know

• A UPI link payment reaches your account. Check it, then collect as UPI.
• A pay link works for one vehicle only, and the amount always comes from your own records.
• A pay link paid online is recorded by itself. If the customer pays by UPI instead, confirm it yourself.

Good to know

• When you collect, the charge is ticked with the months. Untick it to leave it for later.
• The Parking admin or a Manager can add a charge. Only the Parking admin can delete one.

Good to know

• Only the Parking admin can delete a payment.
• The receipt stays, marked deleted. Paid online? Use Refund instead.

Good to know

• From your own WhatsApp, the message starts with your parking name and ends with Managed by ParkIn OS.
• Send automatic reminder sends an app notice. It reaches only customers who use the ParkIn OS app.
• Each vehicle gets at most one paid reminder a day.
• On the website, Remind opens your WhatsApp. Send reminder now under Reminders uses credits.

Good to know

• Customers who asked for no reminders, or got one today, are skipped. The sheet counts them.
• Not enough credits? The rest show Not sent: no credits.
• On the website, tick vehicles one by one or tap Pick all, then send. At most 500 go at a time.

Good to know

• WhatsApp and SMS reminders use message credits. With none left, they stop and the screen says Reminders are not being sent.
• Automatic sending is off means sending is not switched on for your parking yet. What you choose is saved.
• Only the Parking admin can change these. Managers with Lot settings can look.

Good to know

• Credits are added as soon as the payment is confirmed.
• You can buy on the website and in the Android app. The iPhone app shows the balance only.
• A message that does not reach the customer is paid back: Refund: not delivered.
• Only the Parking admin can buy. A Manager with View message history can look.

Good to know

• Says already paid never marks anything paid. Check your records, then tap Checked.
• A message that did not go says why, for example the customer opted out.
• Only the Parking admin and Managers with View message history see Reminders on a vehicle.

Good to know

• No plate? Tap No plate yet · Issue ticket.
• No internet? In the app the ticket waits on the phone. The website cannot make a ticket offline.
• Prices come from Settings, Daily rates. On the website it is Rate cards.

Good to know

• Set your daily prices first. Without them ParkIn OS cannot work out a fee.
• Driver lost the ticket? Find the car by its plate or ticket number.

Good to know

• Old customers are counted apart. What they left unpaid is not added to your total.
• On the website you can tap Download CSV or Download PDF.

Good to know

• Online payments say Paid online. Every receipt also shows Collected by.
• A Collector can tap Only mine to see their own payments.

Good to know

• Reports, Where did money go? shows your expenses by date.
• The Parking admin and Managers can add expenses. Staff with the Expenses switch can see them.

Good to know

• Paying dues from the deposit pays the oldest months first. Receipts are made as usual.
• When you end the vehicle, you can pay dues from it, return all of it, or Keep it for now.
• A Collector can take a deposit. Only the Parking admin or a Manager can return one or pay dues from it.

Good to know

• It is the customer's money, so it never counts in Came in or Profit.
• In this period shows deposits received, used for dues and returned.

Good to know

• Start of duty: open Staff cash and tap Open shift. Type the cash already in the drawer.
• A Manager finds Staff cash on the Money tab. A Collector finds it in Reports, under More.
• Count only cash. UPI money is not in the drawer.
• Shifts are for staff only. The Parking admin has no shift card and reviews every shift in Staff cash.

Good to know

• Updates never delete your data. Payments waiting on the phone stay safe.
• Tell us your version when you ask for help, like Version 1.1.26 (Patch 2). Press and hold it to copy.
• Nothing changes until you tap Update. Not now? Tap Later.

Good to know

• If you are the only owner, your parking is closed too. You cannot undo this from the app.
• On the website it is in Settings, under Danger zone.

Good to know

• Need more than 10 vehicles free? Ask us on WhatsApp. There is no button for it.
• Settings also has How it works. It opens this page in the app's language.